Bizarre call
Thursday, 17 January 2008 09:28![[personal profile]](https://www.dreamwidth.org/img/silk/identity/user.png){kind=small}
claidheamhmorI just had a bizarre problem to deal with at work.
A user logged a call to say that her user ID in made, on the network, on the mainframe, and everywhere else had disappeared, as if she had never existed. Helpdesk checked with her that she hadn't got married or changed her name or anything.
I checked the mail system, and found no mailbox with her name, and it would have shown up even if her user ID was deleted. Deciding she must be delusional, I searched through old extracts of user IDs from the network from months past, and finally stumbled across an old alias name from the mail system we phased out last year. Turns out that her name had indeed changed, definitely before September last year.
I'm wondering if she forgot her own name during the holidays...
A user logged a call to say that her user ID in made, on the network, on the mainframe, and everywhere else had disappeared, as if she had never existed. Helpdesk checked with her that she hadn't got married or changed her name or anything.
I checked the mail system, and found no mailbox with her name, and it would have shown up even if her user ID was deleted. Deciding she must be delusional, I searched through old extracts of user IDs from the network from months past, and finally stumbled across an old alias name from the mail system we phased out last year. Turns out that her name had indeed changed, definitely before September last year.
I'm wondering if she forgot her own name during the holidays...